Find out if the company has a contingency plan in case the limousine is in an accident or breaks down. If not, then you have two choices. You either have a backup plan in mind or hire another limousine service that you know does have a contingency plan. Conversely, it may be you that has unforeseen problems, so make sure you know in advance what the company’s cancellation policy is.

The cost to rent a limousine can range between $50 and $150. Ask the limousine company what amenities are included in the price. Knowing up front what you are and are not getting eliminates surprises later. Costs can vary based on current demand (such as during prom and wedding seasons). It’s worth checking with your local hotel and airport limousine services because many times you can get a better rate through them.

You’ll want to know up front whether or not the company accepts credit cards. Once the service has been booked ask for a written confirmation to be faxed or sent in the mail. Another critical action you need to take is to make sure you are getting the car you asked for. Just before the event, arrange to see the car and check it out. Is it clean? Does it smell like cigarette smoke? Are you getting an “older” (interpret as less reliable and less comfortable) limousine? Be sure to have all those problems and questions addressed before the time of pickup.

If there are several people in your party, it’s always a good idea to have everyone in your party meet at one location to avoid extra pickup and drop off time. I realize that sometimes this is part of the fun, so use that as a guideline, but realize the cost may go up if the driver has to make extra stops. To avoid any awkward moments between you and the driver, be sure you know the company’s tipping policies. Some encourage it while others don’t. It’s also a very good idea to get the chauffeur’s name and cell phone number to maintain contact and get a hold of them if necessary if the timeline changes and your group needs to be picked up earlier or later.

Policies vary between companies regarding pets. Some allow them while others don’t. If you need to travel with your pet, you’ll want to know this in advance. Also, if you have special needs such as a child seat or handicapped person(s), you’ll want to address this with the company beforehand.

If you plan carefully and ask the right questions while you are still in the selection process, you’ll be more likely to choose the service that best suits your needs and adds a nice touch to whatever event or meeting your are attending.

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